Crowdsourcing and policing: Opportunities for research and practice
Abstract
Crowdsourcing, i.e. digitally enabled processes to solicit contributions from large groups of external actors, is considered a promising approach to improve collaboration between citizens and organisations in both the private and public sector. In the present paper, we explain what crowdsourcing means and how it works. We then review the state of the art in this emerging field of research and examine the manifold opportunities, key challenges and main risks of its application in policing contexts.
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